SaaS product development
Multi-tenant architecture, subscription billing, role-based access and admin tooling - the full commercial product, not a prototype.
Service
Custom Software & SaaS Development
Multi-tenant SaaS platforms, internal tools and customer portals - architected for the load you will have in three years.
Overview
Why teams bring us this work
When spreadsheets, disconnected SaaS subscriptions and manual handoffs start costing more than they save, it is time to build the thing your business actually runs on.
Orange Orbits designs and builds custom platforms for US companies: SaaS products taken from idea to paying customers, internal operations tools that replace a dozen spreadsheets, and customer portals that cut support volume. We architect for the scale you will need, not the scale that makes a demo look good.
What you get
- Discovery phase that produces a costed roadmap you can take to your board
- Architecture decisions documented with the trade-offs written down
- Automated test coverage on business-critical paths from the first sprint
- Infrastructure as code so environments are reproducible, not hand-tended
- Realistic scaling plan - we right-size the stack to your actual traffic
- Handover documentation good enough for your next hire to be productive in a week
What is included
Six things this engagement covers
Customer & partner portals
Self-service portals that let customers check status, pull documents and submit requests without opening a support ticket.
Internal operations tools
Purpose-built systems for scheduling, inventory, quoting, dispatch and approvals that match how your team already works.
API development & integration
REST and GraphQL APIs, webhook infrastructure and middleware that keeps your systems of record in agreement with each other.
Dashboards & reporting
Operational and executive dashboards built on your live data, so decisions stop waiting on someone exporting a CSV.
AI feature integration
Document extraction, classification, search and assistant features built on Claude or OpenAI, scoped to a real business outcome.
Process
How the work runs
Same six stages on every engagement, scaled to the size of the project.
01
Discover
We learn the business before the software - goals, constraints, competitors, the people who will use it and what success is actually measured by.
02
Define
Scope, architecture and a costed roadmap. You get documentation you own, whether or not you build it with us.
03
Design
Wireframes to a full design system, tested with real users before anyone writes production code.
04
Build
One-week sprints with a working demo at the end of each one. You see progress in software, not slide decks.
05
Launch
Load testing, security review, SEO migration checks and a rollback plan before anything goes live.
06
Grow
Post-launch measurement and iteration - because the version that launches is never the version that performs best.
Technology
What we build it with
Chosen for what your team can maintain, not for what is trending this quarter.
Node.js
TypeScript
React
Next.js
Python
Django
.NET
Go
PostgreSQL
Redis
MongoDB
Docker
Kubernetes
AWS
Google Cloud
Stripe
GraphQL
ClaudeRelated work
Projects that used this service
Endospine Clinic
A specialist endoscopic spine surgery practice needed a website that explained complex procedures to anxious patients and made booking a consultation effortless.
+164%Organic sessions in 6 months
3.1xAppointment requests per month
JC Construction
A construction company with strong residential work wanted to be taken seriously for commercial and industrial contracts. The website was the weakest link in that pitch.
+118%Qualified enquiries per quarter
2.4xAverage enquiry project value
FAQ
Custom Software & SaaS questions
How do we know what to build before we spend the budget?
Start with a paid discovery engagement - typically two to four weeks. It produces user flows, a technical architecture, a prioritized feature roadmap and a line-item cost estimate. You own that documentation and can take it to any development partner.
Can you build an MVP first?
We usually recommend it. A focused MVP puts working software in front of real users in 10-16 weeks, which tells you more about product-market fit than another six months of planning. We architect the MVP so it extends rather than needing a rewrite.
What about ongoing development after launch?
Most clients move to a dedicated-team arrangement - a fixed monthly cost for an agreed number of engineers. It is predictable for budgeting and it keeps the people who built the system working on it.
Do you handle compliance requirements?
We build to HIPAA, SOC 2 and PCI DSS requirements regularly, including audit logging, encryption at rest and in transit, access controls and data retention policies. We work alongside your compliance auditor rather than replacing them.
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Explore serviceReady to talk about custom software & saas?
Book a free 45-minute call. We will scope the work, give you a realistic range and a realistic timeline, and put it in writing.